• Sending files and folders
• What the recipient sees
• Setting options
• Stopping a Package while it is sending
• Other controls and settings

Sending files and folders
The Pando Microsoft® Outlook Plug-in can be used two ways: manual and automatic.

Manual: You choose to send an attachment as a Pando Package Sometimes you just know that a Pando Package is right for your email recipient. Especially if that recipient is someone in your office. Pando automatically detects when you are sending to someone on the same local area network (LAN) and transfers files at blazing-fast LAN speeds directly from computer to computer.

1. Create a new email. Enter the recipient address(es), enter the subject, write the message. You don't need to mention Pando; the plug-in will insert a notice for your recipient.
2. When it's time to add your attachments, click the Pando drop-down menu in Outlook's Compose window and choose Attach large files and folders... (Or, save a mouse-drag and click right on the Pando icon next to the drop-down.)





3. Pando's Package Files window opens. Use the left-hand drawer to find the files or folders you want and drag them to the "files & folders" area in the right-hand part of the window. The "total size" counter below gives you a running estimate of the total Package size.




4. Enter a Package name (if you are only attaching one file, the name will be filled in for you). Add a description if you like.
5. Click Insert. The Package Files window will close and a .pando file will appear in the attachments field of Outlook's Compose window. This is just a placeholder Package file until the real Package is created.




6. Click Send. If this is the first time you are sending a Pando Package, or if you just installed a new version, you will need to fill in your full name and email. You may see a status bar as Pando packages your files, then your email gets sent as usual. The Pando application will upload the files in the background. If you open Pando, you can watch its progress.

To find out what happens on the receiving end, see the "What the recipient sees" section below.

Automatic: Let the plug-in decide to Pando or not to Pando
By default, the Pando Microsoft Outlook Plug-in will automatically ask if you want to use Pando to send any attachments over 2 MB. Try it:

1. Create a new email. Enter the recipient address(es), enter the subject, write the message. You don't need to mention Pando; the plug-in will insert a notice for your recipient.
2. Add some attachments as you normally would in Outlook. Make sure that they add up to 2 MB or more.
3. Click Send. A window will tell you the total of all the attachments and ask if you want to Pando them. If you click Yes, Pando will create the Package and send the email. You may see a status bar as Pando packages the files. If you click No, Outlook will send the email with standard attachments. (Note: Closing the window without clicking either button is the same as clicking No.)




4. If you click Yes, and this is the first time you are sending a Pando Package, you will need to fill in your full name and email. You may see a status bar as Pando packages your files, then your email gets sent as usual. The Pando application will upload the files in the background. If you open Pando, you can watch its progress.

To find out what happens on the receiving end, see the "What the recipient sees" section below. To change the Pando Plug-in settings, see the "Setting Options" section below.

What the recipient sees
Emails sent with the Pando Microsoft Outlook Plug-in have a less-than-subtle message at the top that says: "You'll need Pando to open this attachment. Get Pando free here." At the bottom of the message is a short explanation of what Pando is.

If your recipients don't have Pando installed, they can click the link to get it.

If they do have Pando installed, they can open the .pando attachment the same as any attachment. The Pando application will come forward and the attachment will begin to download.

Note: if a user has changed Pando's settings so that files are not automatically downloaded, the process is a little different. When they open the .pando attachment, two Pando windows immediately come forward. The top one is the Package Info window which shows the contents and allows the user to download the files now or later. The window underneath is the Received files list.

Setting options
Accessing the plug-in settings:
There are three ways to get to the options. They all lead to the same place.

1. Open the Pando application. Click options. Choose Email Plugins from the drop-down menu.
2. Or from within Microsoft Outlook: Click New to open a Compose window. Click the Pando drop-down menu and choose Options... Click on Email Plugins in the left navigation.
3. Or from within Microsoft Outlook, when you try to send an attachment over 2 MB in size: Click Pando Settings on the window prompting you to send it by Pando. This will take you right to the Email Plugins window.

Change the attachment size that will trigger Pando:
By default, the Pando Microsoft Outlook Plug-in will automatically suggest that you use Pando to send any attachments over 2 MB. You can change that limit.

1. Go to the Email Plugins settings window.
2. If there is more than one email plug-in listed, click Outlook.
3. See the line at the bottom which says: "Package files when outbound email attachments exceed 2 MB." Change the number.




4. Click ok.

Turn off automatic mode:
You can stop the plug-in from suggesting Pando Packages automatically.

1. Go to the Email Plugins settings window.
2. If there is more than one email plug-in listed, click Outlook.
3. At the bottom of the window, there are radio buttons for "On" and "Off" under the heading "Outlook Plug-in." Click Off.

You will still have the ability to send attachments as Pando Packages by clicking on the Pando drop-down menu in Outlook's Compose window.

Stopping a Package while it is sending
When you send any email, there is usually no way to stop it or get it back. In that respect, an email with a Pando Package is no different. At minimum, an email will be delivered to your recipients with a .pando file attached.

However, if the files are large and take a while to package, the Packaging Progress window may remain on the screen long enough for you to click cancel. This will stop the packaging and return you to Outlook's Compose window without sending an email.

Also, even after the email has been sent, you can usually stop the full Package from being delivered.

1. Open the Pando application.
2. Click on the sent tab.
3. Select the Package that you want to stop transferring.
4. Click the pause button on the bottom of the window. You need to catch the transfer before it is finished.
5. You can resume sending your file at any time by selecting the Package and clicking the resume button at the bottom of the window. Or you can select the Package and click clear to remove the Package from your list. Your original files will not be deleted. The recipient will receive an email with a Pando Package, but they will only be able to download the part of it that cleared. After that, they will get a "waiting for sender" message.

Other controls and settings
Once you choose to send an email, the Pando Microsoft Outlook Plug-in uses the Pando application. Consult the help files for the Pando application to learn about such things as viewing Packages that have been sent, clearing the Sent and Received lists and setting non-email options.