Shifting to a Continuous Performance Cultures: Insights and Best Practices

October 6, 2025

The Future of Performance Is Continuous

Traditional performance reviews are relics of the past. In today’s dynamic workplace environment, they’re simply too infrequent, too subjective, and too disconnected from the pace of actual work.

Forward-thinking organizations are shifting toward continuous performance calibration — an ongoing system of feedback, clarity, and growth that connects individual development directly to business outcomes.

We spoke with leading People execs who are pioneering this transformation to uncover the insights and best practices behind building a truly continuous performance culture.

Inefficiencies of Traditional Reviews

“Leaders and employees are finding that lengthy review cycles often lack value and aren’t aligned with the fast-paced nature of their work.” — Barbra Gago, Founder & CEO, Pando

Barbra emphasizes that traditional review cycles often deliver feedback too late to matter. By the time reviews happen, priorities have shifted — and so has performance. Real-time calibration creates a more dynamic and accountable environment where performance isn’t something you look back on, but continuously tweak, iterate on and refine.

Tips for killing traditional reviews:

  • Keep performance checkins structured but lightweight
  • Focus on 3–4 core drivers of success: i.e. impact, collaboration and alignment
  • Capture feedback continuously so assessments reflect patterns, not isolated events
  • Link performance directly to business goals and measurable outcomes.

Continuous Feedback: Small Improvements Everyday

“Feedback should be constant, like making micro-adjustments to your form. at the gym” — Kim Minnick, Founder, Code Traveler HR

Continuous feedback builds momentum and muscle memory. It turns development into a daily practice rather than an annual event.

Tips for continuous feedback:

  • Establish a consistent cadence — weekly or biweekly check-ins work best.
  • Keep feedback specific and small — one or two actionable insights per conversation.
  • Encourage multi-directional feedback — peers, reports, and managers all participate.
  • Celebrate wins in real time to reinforce progress and motivation.

Creating Psychological Safety Creates Space for the Habit to Form

“We mandated ‘Feedback Fridays,’ where employees and managers exchanged feedback regularly.” — Hebba Youssef, Chief People Officer, Workweek

Rituals create culture. When feedback becomes part of the weekly rhythm, it stops being scary and starts being second nature. People feel safe and trust that feedback is not a weapon wieled at review time, but a tool to help them improve. Building around simple rituals makes it easier to roll out more formal or structured checkins. Since employees are already used to giving and receiving feedback, they appreciate the more formal check in as a way to calibrate on next steps and align to their career goals.

Tips for creating the psychological safety that drives a feedback culture:

  • Create team rituals like “Feedback Fridays” or “Monday Momentum.”
  • Offer training on feedback literacy — teach employees to deliver clear, constructive input.
  • Use templates or prompts to make it easy to start the conversation.
  • Recognize teams that model open feedback consistently.

Anchoring in Competency and Growth

“It’s about the holistic view of the person and their potential.” — Colleen Gangl, Chief People Officer, Rev Health

Feedback should be a mirror and a map — reflecting current performance while guiding future growth. Folks want to know where they stand, and using competencies and focused on growth dimensions help put things into concrete, relevant context for each individual. Yes you want employees to achieve business outcomes, and how they do that matters as well. Connecting the dots between the what (goals) and the how (competencies and values) creates a much more holistic view about performance that is tightly aligned to company values.

Tips for competency-based performance:

  • Define competency frameworks that clearly outline expectations for each level
  • Tie feedback to specific skills and clearly outlined expecations
  • Use career maps to visualize what progression looks like across roles
  • Combine qualitative feedback and data to ensure fairness and clarity

Supporting Managers in Their Crucial Role

“Managers have the biggest impact on an employee’s day-to-day experience and mental health.” — Hebba Youssef, Chief People Officer, Workweek

Managers are the heartbeat of a continuous performance culture. When they’re empowered, trained, and supported, everything else follows. Providing tools that are on-demand, and contextually relevant to the folks on their teams will support managers in their day-to-day more than generic performance assessments. Levels and competencies can be used to provide level-based feedback to individuals at different levels, and in different roles, so employees feel it's clear what they should be focused on and how they can grow.

Tips for enabling managers in a high performance cultures:

  • Provide manager toolkits with conversation guides and examples
  • Train managers in emotional intelligence and feedback coaching
  • Create manager communities of practice to share successes and challenges
  • Track manager engagement and feedback quality, not just frequency
  • Embed performance tools into existing workflows (1-1s, chat, etc)

Start Small, Think Big

Continuous performance isn’t a switch — it’s a shift. Just like the transition from annual to always-on, the program itself is a process that will evolve overtime. Start with small, repeatable habits that can scale over time.

Tips for transitioning to continuous performance:

  • Pilot with one team before scaling across the company
  • Leverage simple templates and frameworks to start building habits
  • Use technology like Pando to streamline feedback, calibration, and career growth
  • Track adoption, engagement, and alignment with business goals to measure impact
  • Treat employee performance like a product — continuously refine and evolve

The Continuous Performance Advantage

Continuous performance cultures drive clarity, accountability, and engagement. It empowers people to grow faster, contribute more meaningfully, and align with business success in real time. When organizations make this shift, they stop managing performance — and start unlocking potential.

Related Resources

About Pando

Pando is the just-in-time performance platform that helps organizations maximize employee lifetime value. By enabling real-time feedback, transparent career pathing, and continuous growth, Pando empowers people leaders to build cultures of performance, equity, and engagement.

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